Privacy Charter

Introduction

Rubuguri Gorilla Safari (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This policy informs you about how we look after your information when you visit our website or book one of our exclusive gorilla trekking experiences in Uganda, and your privacy rights.

Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you:

• Identity Data: full name, passport details, nationality.
• Contact Data: email address, phone number, billing address.
• Travel preferences, dietary restrictions, medical requirements.
• Technical Data: IP address, browser type, device information.

How We Use Information

We process your data to deliver tailored luxury safari experiences: process bookings, communicate itineraries, ensure health & safety protocols, improve our services, and comply with legal obligations.

Cookies & Analytics

Our website uses first-party and third-party cookies to enhance performance, analyze traffic, and personalize content. You can manage cookie preferences via browser settings. We use privacy-focused analytics to improve guest experience.

Data Protection

We implement robust security measures: SSL encryption, restricted access, and regular audits. Your information is stored on secure servers and accessible only to authorized safari concierge staff.

Third-Party Sharing

We never sell your data. We may share information with trusted partners (lodges, transport operators, local authorities) only as necessary to deliver your gorilla safari, under strict confidentiality agreements.

Your Rights

Under applicable data laws, you have rights to access, rectify, erase, or restrict processing of your personal data. To exercise any right, please contact our Data Protection Officer.

Contact Information

Privacy Queries: privacy@rubugurigorilla.com
Phone: +256 777 123 456
Address: Rubuguri Eco-Lodge, Bwindi Impenetrable National Park, Uganda.

Last Updated

May 22, 2026 — This Privacy Policy will be reviewed annually and updated as needed. Significant changes will be communicated to our esteemed guests.